You will have to pay 2 shipping costs. The UK or US seller sends the item to a local global postage provider, and the global postage provider sends the item to you. Help!! As a seller there is absolutely nothing you can do or need to do about problems with GSP deliveries, It is advisable to read and fully … it has been in the KY Global Shipping Program Centre since March 24. The parcel insurance cost is included in the total price that the buyer paid for shipping through the programme. International experts at the UK or US Shipping Centre process the package, complete customs forms, pays applicable import charges, and sends the package to the address that you specified at the time of purchase. Once you’ve paid for your item, the seller sends it to the global shipping center. eBay is responsible for refunding the buyers international postage costs. Carriers will be selected depending on their suitability for sending your item internationally. The package doesn’t include the unique code provided to the seller. GSP calculates the international postage as well as the duties and taxes payable for European shipments. You must be located in the UK and listing on eBay.co.uk to use the Global Shipping Programme. If the category you’re listing in doesn’t support the Global Shipping Programme, you’ll see an alert when you create your listing. Classification charges associated with the assignment of a Harmonized System ("HS") classification code. If the seller does accept international returns, contact the seller. If you accept returns, the way that refunds work depends on the reason for the return: Buyer changes their mind – the buyer is responsible for sending the item back to you for a refund or exchange. If an item is processed through the UK Shipping Centre and the last mile carrier (local carrier in the destination country) cannot deliver the item for any reason and the item is marked ‘unable to deliver - return to sender’ then it will be returned to the last mile carrier or the UK Shipping Centre as appropriate. Shipping everything the same class streamlines the process for eBay, but it isn't the best price for the international … 4channel, you're on the selling board now - how about looking at the unlikely possibility that the GSP is introduced HERE from a seller's side.. 1. If you agree to an exchange, you should arrange to send the replacement out using your own international postage provider. Every parcel shipped through the Global Shipping Programme is insured from the point it is safely received in the UK Shipping Centre. Go here for Amazon inquiries PayPal inquiries . If the item reached the shipping centre, you are off the hook for everything, including refunds and negative FB and low DSRs. Exchange of items are not supported by the Global Shipping Programme. You'll find any listings eligible for the Global Shipping Programme in My eBay or in the Active Selling section under the Activity tab in Seller Hub. Follow best practices when posting multiple items and boxes. I posted my item and received a tracking number. Your purchase is eligible for coverage through the eBay Money Back Guarantee and PayPal Purchase Protection. WS13 8UR is the postcode for the eBay hub in the UK when using eBay's Global Shipping Programme. The seller must accept PayPal. Choose a shipping option. Under the EU Consumer Rights Directive (2011) which came into effect in June 2014, EU buyers have 14 calendar days to let you know they want to return an item. Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information: eBay inquiries . Do listings for items that post through the Global Shipping Programme look different to buyers? God bless us all. All exchanges should be handled by you with your buyers direct. For a refund of international postage cost please ask your buyer to contact eBay Customer Support and we will be responsible for refunding the buyers international postage cost, if applicable. eBay Global Shipping is a single window shipment solution supported by reputed Logistic Service Providers. It is the tracking of packages sent with the eBay Global Shipping Program. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Buyers beware before you purchase from US sellers check that they do not use the Global shipping program. On auction listings, the charges will be estimated based on the current highest bid. I've just started to extend my services for my monthly importing trips - might be worthwhile for you. Leena 022-66400104 leena@bombinoexp.com. Go here for Amazon inquiries PayPal inquiries . Read more about managing international returns. Dimensional weight = (length x width x height) / (dimensional factor) where the dimensional factor = 166. As well as Prohibited items, the following items can't be sold through the Global Shipping Programme: To learn more about restrictions on postage internationally, see our International trading policy International trading policy. Use the tab key to navigate results. Import charges are in addition to the customs duties and taxes imposed by country tax and customs officials. You may be requested to provide your EORI number under certain circumstances to facilitate the movement of goods into the European Union. The postage costs include any UK or US domestic postage fees charged by the seller, as well as programme fees, international postage charges, fuel surcharges, and processing and handling fees. you don't buy from ebay the company. eBay International Priority Shipping packages from USA to Germany are often delivered by Artis-Web.de, UPS, GLS, DHL Paket and myHermes DE. Followers 0. Sellers should not refund the buyer proactively. For more details, see the Global Shipping Programme terms and conditions for sellers. One for the seller to ship the item to the shipping company in the US. We provide our sellers the platform, solution & support they need to grow their business & thrive. The item must weigh no more than 30kg and be no larger than 125,000 cm³, and no longer than 120cm on the longest side. GSP postage is paid. The Global Shipping Program (GSP) takes the complexity out of shipping internationally, bringing your business to markets around the world. 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